"Repeated Failure of redirection service"

A review of Royal Mail by Lynn Hutchinson written on Saturday 13th of August 2016

My redirection has been in place since May 25 and has been a complete disaster, mail is either being delivered to my old address or it vanishes into the ether. I even took five letters back into the sorting office and handed them over to Sharon over two weeks ago, they have not yet reappeared and mail from uk to France takes three days! Why isn't this being sorted out? I have made eight complaints and nothing has changed!.

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